Get Answers To Your Questions About California Charcoal™

I ordered my California Charcoal™ and it said shipping will take 3-6 weeks. Why so long?

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”


Help! I placed an incorrect order. How can I change this?

What you want to do is call this toll free number for customer service: 1-855-235-2082. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.


I ordered California Charcoal™, but I haven't been charged yet. When should I expect to be charged?

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.

  • SEE THE DIFFERENCE!

  • Ordinary
    Face Washes
  • Cleans Face
  • Yes
  • Yes
  • Removes Blackheads And Cleans Pores
  • No
  • Yes
  • Uses Activated Charcoal To Revive And Rejuvenate Your Skin
  • No
  • Yes
  • Removes Micro-Hairs And Peach Fuzz To Give You A Brighter Complexion
  • No
  • Yes
  • Gets The Ugly Stuff Out!
  • No
  • Yes

Your Satisfaction is 100% Guaranteed

OFFER: Get your double-sized tube of California Charcoal Activated Charcoal Peel Off Mask for only $19.99 plus $6.99 shipping and handling. Double your offer and receive a SECOND double-sized tube of California Charcoal Activated Charcoal Peel Off Mask. Just pay a separate fee of $9.99. UPGRADE your Deluxe California Charcoal offer. You'll receive a double- sized tube of California Charcoal AND a California Charcoal Moisturizer for only $29.98 plus $6.99 shipping and handling. GUARANTEE: Your satisfaction is 100% guaranteed. If you are dissatisfied with California Charcoal for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.

Order Above For Smooth, Beautiful, Blackhead-Free Skin!